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Shipping & Returns

Please review our current return policy:

We accept returns within 30 days of original purchase in brand new condition in the box with all the original tissue.

The customer pays the return shipping unless there was an error made on our end or the is a product defect. We will reimburse the order once the product has been received and evaluated back at our store. 

Return Steps:

1. Send back the product directly to the store with a copy of the order in the box or package. Your order will be credited back as soon as we receive the product. If you want to exchange for another product, you will need to purchase the product you are wanting to exchange for, and then we will still credit you back for the old product as soon as we receive it back.

2. Physically bring the product back to the store, no appointment needed.  

 

Address for returns is:

Mosser's Shoes

6 Convenience Center Rd.

Champaign, IL 61820

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